Jessica and the First National team skillfully navigated the COVID-19 restrictions in order to achieve a sale. “Jessica and the First National team skillfully navigated the COVID-19 restrictions in order to achieve a sale less than 20 days after listing.From Jessica’s initial follow-up when we were looking to appoint an agent, she demonstrated a sense of urgency and professionalism that differentiated her from other agents in Glen Waverley. A 5-star service that I would happily recommend.” Kathlien Perez2 October 2020
The team was very professional and very helpful with organizing inspections and communicating with the vendor. “The team was very professional and very helpful with organizing inspections and communicating with the vendor. Overall, excellent service by Jessica/Kathlien and her team.” — Vishwaka B., 6/43-47 AVONHURST DRIVE GLEN WAVERLEY Kathlien Perez20 September 2020
Jessica's support and professional approach was outstanding. “Thank you Jessica for all your fantastic hard work during these uncertain times. Your support and professional approach was outstanding.You kept us informed every step along the way which helped us to relieve the stress of the sale process.We would highly recommend you and your team to anyone wishing to go through the sale of their home.” Kathlien Perez10 August 2020
Jessica exceeded my expectations in term of her level of service. “From enquiry through to the contract signing, Jessica’s approach was friendly, efficient, considered and professional in every way. She was honest and upfront in managing my expectations and achieved my desired result in the current COVID-19 environment. She exceeded my expectations in term of her level of service, as did other members of the team with whom I had contact.If you need someone knowledgeable that can get the job done without added stress, fuss or bother, then look no further!” Kathlien Perez6 August 2020
Jessica was a wonderful person to deal with. “Jessica was a wonderful person to deal with which helped us to finalise the purchase of the property in a smooth way.She was professional in her dealings.” Kathlien Perez1 August 2020
Jessica is honest, informed and knowledgeable of the market. “We enjoyed the buying process thanks to Jessica’s professionalism. Jessica is honest, informed and knowledgeable of the market and was able to assist us throughout our buyer journey.Jessica’s personable approach made it all a pleasant process and we felt at ease from the moment we met her to the moment we stuck the SOLD sign on the board!” Kathlien Perez31 July 2020
Jessica is honest, informed and knowledgeable of the market and was able to assist us throughout our buyer journey. “We enjoyed the buying process thanks to Jessica’s professionalism. Jessica is honest, informed and knowledgeable of the market and was able to assist us throughout our buyer journey. Jessica’s personable approach made it all a pleasant process and we felt at ease from the moment we met her to the moment we stuck the SOLD sign on the board!” — Daniele, 3/15 Hillcrest Avenue, Chadstone Kathlien Perez30 July 2020
Jessica did a great job in very uncertain times the COVID 19 pandemic. “Jessica did a great job in very uncertain times the COVID 19 pandemic. She found the right target market and price for our house and her timing was excellent. It was easy for my mother as she did not have too many unnecessary callers coming through, she didn’t have to keep leaving the house and the house sold in a short time further reducing any stress.” — Ananga D. , 6 Dumfries Court, Glen Waverley Kathlien Perez29 July 2020
We are very pleased with your services, professionalism and commitment to help us getting the best possible outcome throughout every step of the process. “Many thanks Jessica, Kathlien and the team for helping us selling our house. We are very pleased with your services, professionalism and commitment to help us getting the best possible outcome throughout every step of the process. Jessica, your work ethics and genuineness are greatly appreciated and thanks for checking on my mum even after the settlement. God bless you all!” — Ardy, 2/7 Rickards Avenue, Knoxfield Kathlien Perez16 July 2020
Jessica, your work ethics and genuineness are greatly appreciated. “Many thanks Jessica, Kathlien and the team for helping us selling our house.We are very pleased with your services, professionalism and commitment to help us getting the best possible outcome throughout every step of the process.Jessica, your work ethics and genuineness are greatly appreciated and thanks for checking on my mum even after the settlement.God bless you all!” Kathlien Perez13 July 2020
She is the ultimate professional and goes above and beyond to ensure her client's needs are met to the highest standard. “Jessica Chea recently sold my mum’s house and we cannot speak highly enough of Jessica and her team from First National Waverley City. My mum has owned her home for 52 years and it was a very big decision for her to sell. Jessica was respectful and patient every step of the way and offered both my mum and myself a great deal of support and guidance. Jessica always listened to every concern that my mum had and clearly explained the answers to all of our questions throughout every step of the process. Jessica is driven and passionate and clearly loves what she does. She is the ultimate professional and goes above and beyond to ensure her client’s needs are met to the highest standard. We could not have known that within weeks of putting the house on the market the world would go into lockdown due to the Corona Virus. This caused extra worry for my mum however Jessica and her team did everything they could to minimise the stress and assist us through this difficult period. Every time there was an update to government regulations Jessica was straight on the phone to inform us and we never doubted for one minute that we were in the best possible hands. Thankfully, despite the challenging circumstances Jessica sold our home and my mum could not have been happier with the outcome. We are so grateful to Jessica for her loyalty and expertise and to the entire team, in particular Monica for their professionalism and commitment.” — Christine N., 2 Chatswood Close, Glen Waverley Kathlien Perez15 June 2020
From the first phone contact up the signature, we could not ask for more from Jessica! “From the first phone contact up the signature, we could not ask for more from Jessica! Against the previous agent we had (yellow/white) it’s was 100% the opposite, lesson and the advise needed. No stories told etc. just the best experience. Thank you Jessica and the team behind the scene.” — Hans L., 38 NURLENDI ROAD, VERMONT Kathlien Perez2 June 2020